Last updated: December 2025
This Privacy Policy explains how MST Building Services Ltd (“we”, “our”, or “us”) collects, uses, and protects any personal information that you provide when using our website https://mst-building.co.uk.
We are committed to protecting your privacy and ensuring that your personal data is handled safely, securely, and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of information:
- Personal details such as your name, email address, phone number, and address when you contact us via our website forms, email, or phone.
- Project or enquiry information that you provide when requesting a quotation or service.
- Website usage data, including IP address, browser type, and cookies, to help us improve our site performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries or quotation requests.
- Manage and deliver our services.
- Improve our website and customer experience.
- Comply with legal or regulatory obligations.
We will never sell, distribute, or lease your personal information to third parties.
3. Data Storage and Security
We take appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
All data is stored securely and only accessed by authorised personnel.
4. Cookies
Our website uses cookies to enhance your browsing experience and help us analyse web traffic.
You can choose to accept or decline cookies through your browser settings.
For more information, please see our Cookie Policy.
5. Your Rights
Under UK data protection law, you have the right to:
- Request access to any personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
To exercise any of these rights, please contact us using the details below.
6. How Long We Keep Your Data
We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
MST Building Services Ltd
Email: info@mst-building.co.uk
Website: https://mst-building.co.uk
Location: Walderslade, Kent, United Kingdom